![]() ![]() Orders placed on Saturday or Sunday will be processed on the next business day. Orders are processed Monday-Friday, excluding holidays. Our preferred shipping partner is UPS and rates come directly from UPS. ![]() The shipping time and cost will vary based on the method you select. The available shipping methods will be displayed during our checkout process. We do our very best to get your order shipped to you as quickly as possible. Any product without original tags attached.Īt Eli's Western Wear we provide the most economical shipping services available for our friends and customers.Boots with scuffs on the bottom (only wear boots on carpet when trying them on.).Merchandise that is scuffed, worn, dirty, smelly, washed, etc.NO RETURNS ON CLEARANCE OR SALE ITEMS! If you return those items NO CREDIT WILL BE ISSUED.While we are unable to guarantee an outcome, we will do our best to reach a conclusion as quickly as possible. Once the item has been examined by our product experts, we will determine if we are able to make a replacement order or issue a refund. If you believe the product you received could be defective, please contact our Customer Service department before returning the item. If you would like to exchange your purchase for something else, please return the original item and re-order your new item online. If you return an item, it can take 8-10 business days, after we receive the returned merchandise, for us to process the return and issue a refund. Return Shipping and CostsĬustomers are responsible for return shipping costs, unless an incorrect item was shipped. Your items may also be returned to our Okeechobee location. Please fill out and include a copy of the return form included with your order. All returned items must be in their original packaging with the tags attached and be in new, unworn, and unwashed condition. Therefore if you are unhappy with your purchase simply return it within 30 days of delivery for a refund of the purchase price. We understand that sometimes there is a need to return an item. We want every one of our customers to be completely satisfied. Returns PolicyĪt Eli's, our guarantee is simple. Eli's is not responsible for shipping costs. If it is too late to cancel your order because it has already shipped, you may return any unwanted items in accordance with our Returns Policy. It MAY be possible to cancel your order during processing but ONLY if you speak with one of our online representatives, available Monday - Friday. I've even had to run in them before, which the combination of weight and fit makes them good for that occasion when you have to put some hustle into where you're goin.ġ0/10, love them, getting them in another color to retire a different pair.We start processing your order as soon as you click "Place Your Order". They are super supportive, i don't think i have ever been happier with a pair of boots for comfort. They are very comfortable, i usher for my church which often means being on my feet and either standing for long periods or walking around the parking lot. ![]() ![]() I probably would't use them for regular work wear, but they can take a beating for a week and come out the other side not much worse for wear. The leather got scratched up pretty bad in all my shenanigans, but a little care and they look good as new! Very happy with durability, especially since they still are presentable for dress wear. And then the next day climbing straight up the side of the mountain cause i got bored in my down time. Then the next day welding in them kneeling amidst the rock. So i wore these as i used a pick and shovel to break through several feet of granite to put up a cattle fence. I realized when i got there that i left my workboots at home. I haven't encountered the squeaking that others have, but if i drag my feet it may occur.ĭurability: I got them for casual & date night wear initially, and back in February i went to a monastery to live for a week. Most boots Echo on tile, which makes ushering in church difficult! But with these i can move more or less as silently as i please through the chapel. They heels are silent when i walk, which is unheard of for me. I got these to have pair for casual wear, and i loved them so much they got promoted to church boots. ![]()
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